Arik Air has announced that it will resume normal operations by 11am this morning, hours after it suspended operations due to insurance renewal dispute.
In a statement, the Airline’s Public Relations and Communications Manager, Olabanji Ola said ““Our normal schedules resume 11 a.m. on Wednesday. We’re already sending out messages to this effect.”
According an earlier statement by Ola, the airline had assured that it was working round the clock to resolve the necessary documentation, which has been a challenge due to the long weekend holidays.
It stated, “At the present time, all flights of the airline have been cancelled for Tuesday, 13 September 2016 and the airline has stated that it would be getting in touch with passengers to provide an update on rescheduling of their flights. This situation is likely to continue for the next few days until such time that NAICOM (National Insurance Commission) approves a waiver on a priority basis for the new insurance company to renew the policy.
“All customers are kindly advised to contact Airport or City ticket offices or visit the airline’s website for further updates. Passengers are also advised to check with the airline regarding the status of their flights before proceeding to the airport,” the statement added.
It further noted that Group CEO, Arik Air, Dr. Michael Arumemi-Ikhide, wishes to advise and assure the public, its customers, stakeholders and partners that the airline is fully committed to returning to normal operations and minimize any unfortunate inconvenience to passengers. The airline said: ‘‘Where flights have been cancelled, the airline will notify passengers through SMS and in such cases, passengers will be accommodated on first available alternative flight as soon as normal flight operations resume.
“The Group CEO has apologized and appealed (on behalf of the airline) for the understanding of passengers while it works diligently to resume normal operations soon.”
Aero Contractor and FirstNation suspended their flight operations, Arik Air, yesterday alerted all air travelers of a temporary disruption to its operations, pending approval of aircraft documentation related to insurance renewal.