Australian court on Tuesday fined U. S. electronics giant Apple A$9 million (6.7 million dollars) for “bricking” .
The fine was done after a regulator accused it of using a software update to disable iPhones which had cracked screens fixed by third parties.
The Australian Competitor and Consumer Commission (ACCC) sued the world’s biggest company by market value for “bricking” – or using a software update to disable – hundreds of smart phones.
It was also disabling tablet devices and then refusing to unlock them if the devices had been serviced by non-Apple repairers.
On Tuesday, the Australian Federal Court found in the regulator’s favour, saying Apple had breached the country’s consumer law by telling some 275 customers they were not eligible for a remedy if their device had been repaired by a third party.
“The mere fact that an iPhone or iPad had been repaired by someone other than Apple did not, and could not, result in the consumer guarantees ceasing to apply,” ACCC Commissioner Sarah Court said in a statement.
“Global companies must ensure their returns policies are compliant with the Australian Consumer Law, or they will face ACCC action,” Court said.
An Apple spokeswoman said in an email the company had “very productive conversations with the ACCC about this” without commenting further on the court finding.
The ACCC said after it told Apple about its investigation, the U.S. company sought to compensate customers whose devices were made inoperable by the software update known as “error 53”.
So far, Apple had contacted about 5,000 customers, the ACCC said.
Apple has also offered to improve staff training, information about warranties and consumer law on its website, and processes to ensure compliance, the ACCC said.
All rights reserved. This material, and other digital content on this website, may not be reproduced, published, broadcast, rewritten or redistributed in whole or in part without prior express written permission from LEADERSHIP Nigeria Newspapers. Contact: firstname.lastname@example.org
- SPONSORED9 hours ago
How To Last For 25 Minutes Longer In Bed, Permanently End Pain And Embarrassment Of Weak Erection
- OPINION11 hours ago
Buhari And Fake News Of His Death
- NEWS24 hours ago
Campaign Group Faults Atiku’s Plan To Sell NNPC
- ENTERTAINMENT24 hours ago
DStv Subscribers Demand Pay-As-You-View Billing System
- NEWS21 hours ago
Bitter Leaf Juice Boosts Fertility, Fights Prostate Cancer – Nutritionist
- COVER STORIES12 hours ago
Again, PMB Meets Govs Over New Minimum Wage
- NEWS22 hours ago
NYSC Is A Hot Cake Many Falsify Dates Of Births For Mobilization –Mohammed
- NEWS18 hours ago
Allegations Over My Certificates Diversionary – Ashiru