Mr Marshall Israel, the Federal Commissioner, Public Complaints Commission (PCC) in Rivers, on Thursday advocated for the use of Alternative Dispute Resolution (ADR) mechanism to resolve issues of public interest.
Israel made the call when he led a delegation of the commission on a working visit to Mr Sampson Fiberesima, the General Manager, Rivers State Broadcasting Corporation, in Port Harcourt.
He said that responsive collaboration between PCC and the media in Rivers would be a catalyst to promoting ADR for efficient service delivery to the citizens.
“The traditional way of dispute resolution is gradually fading away; people are beginning to embrace Alternative Dispute Resolution.
Rivers people and indeed Nigerians need to take advantage of the services of PCC but they must be aware of the agency and that is where the media comes in.
“Our services are practically free to the complainant,” the commissioner said.
Responding, Mr Sampson Fiberesima thanked the PCC commissioner for the visit and assured him of his support and commitment.
“You are a young man like me and I am happy you are from Rivers; we will support you to succeed.
“Notify us of your activities including jingles and we will air them free of charge.
“Subsequently, I will be inviting you for an hour call-in programme to enlighten the public more on the activities of PCC,” the general manager said. (NAN)
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