In its bid to eradicate sharp practices against end users, the Nigerian Communications Commission (NCC) said that it would commence prompt enforcement of “all the rights” of the telecommunications’ consumers in the country.
To achieve this, the regulatory agency has commenced massive enlightenment campaigns for the consumers across the nation’s 36 states to enable them know their rights and guard them.
The executive vice chairman of the NCC, Professor Umar Garba Danbatta, disclosed this during the 99th edition of Consumer Outreach Programme (COP) in Ilorin, Kwara State.
Represented by Mrs Felicia Onwuegbuchulam, the director, Consumer Affairs Bureau of the organisation, Danbatta said the anti corruption drives of the government of President Muhammadu Buhari must be holistic and the impact felt in the nation’s telecommunications sector.
He added, “Permit me to state here that the 1999 constitution of the Federal Republic of Nigeria (as amended) expressly provides for a number of rights, which are recognised as inalienable to every citizen of the country.
“In the same direction, the NCC, the regulator with the mandate of regulating the telecommunications industry and protecting Telecom consumers, also recognises that the rights of every Telecom Consumer must be protected.”
The event, with the theme: “Using Information and Education as Tools for Consumer Empowerment and Protection,” was one of the initiatives of the NCC to bring together Telecom Consumers in the rural areas with the network operators and the regulator (NCC) to discuss, proffer solutions to consumer-related issues and ensure consumers have value for money through effective service delivery.
Explaining the rationale behind the enlightenment campaigns, the NCC official added, “One of the fundamental rights of the telecom consumer is the right to be informed and educated. It is only through information and education that the consumers can be empowered to take the right decisions especially when their rights as consumers are trampled upon.”
In his remarks, the deputy director, Consumer Affairs Bureau of the NCC, Alhaji Ismail Adedigba, restated the commitment of the agency to eradicate all forceful subscriptions of data services from the service providers.
Adedigba added, “The NCC is embarking on continuous compliance, monitoring and enforcement activities to detect victims of call masking and investigate channels used to commit the illegality.”
JUST-IN: I’m Not In Coma, My Driver Not Dead – el-Rufai
Ranking Ex-Govs Move To Take Over Senate Presidency
Election: No Rerun In Bauchi, Rivers – INEC
We Are Recruiting, NNPC Confirms
Three Or More Eggs A Week Can Increase Risk Of Heart Disease, Early Death, Study Reveals
OPINION19 hours ago
INEC’s Somersault On Bauchi Gov’ship Poll
Others13 hours ago
PDP Can’t Claim Victory In Bauchi Guber Polls
NEWS24 hours ago
How I Plan Run Amnesty In My Second Year – Dokubo
COVER STORIES23 hours ago
I Won’t Interfere In Gov’ship Rerun–PMB
NEWS10 hours ago
Acting CJN Replies NJC, Say’s Onnoghen Remains Substantive CJN
BUSINESS24 hours ago
FG Begins Evacuation Of Cargoes To Kaduna ICD By Rail
HEALTH15 hours ago
Kidney Disease, Why You Should Not Take Agbo
NEWS14 hours ago
Nigeria Now Producing 8 Million Tons Of Rice Annually – RIFAN