As part of efforts aimed at enhancing the quality of service delivery to electricity consumers under its jurisdiction, the management of Abuja Electricity Distribution Plc (AEDC) said it has acquired a state-of-the-art equipment worth over $316,000 (about N114 million) whose function is to identify the location and depth of underground cables, including pinpointing faults in them.
A statement signed by the company’s general manager, Corporate Communications, Oyebode Babs Fadipe, said decision to purchase the equipment is to ensure improved service delivery to customers.
According to Oyebode, the equipment was officially launched last week Thursday. The Managing Director/CEO of the AEDC, Engr. Ernest Mupwaya while explaining the reasons for the purchase said, “This equipment will bring great relief to a lot of our customers in areas where we have underground cables, because it will help to speed up identification of location of faults, and thereby allow for quick resolution of such faults”.
The CEO quoted to have added was that “This equipment is particularly useful to our customers in Abuja because of its high incidence of underground network”.
Engr. Mupwaya further explained that the ultimate goal of the AEDC in acquiring the equipment was to ensure improved service delivery to customers as the company moves near an era of enhanced customer satisfaction through its operations.
According to the statement, the CEO said the AEDC has embarked on a transformation journey, and assured that his management team will continue to embrace more technological innovations that would fast track the company’s drive towards realising its vision of becoming a world class utility that will deliver power to its customers 24/7.
Commenting on the development, the Chairman of the Board of Directors of AEDC, Amb. Shehu Malami, commended the company’s management for what he described as its “remarkable efforts” towards improving service delivery to customers. He used the opportunity to reiterate the Board’s support to the ongoing transformation programme of the company.
Meanwhile, two AEDC’s technical staff-engineers Mohammed Ainoko Sule and Yetunde Odeniyi were sent on a short training in Germany as part of the package in the acquisition of the equipment. The two of them are expected to train other personnel in operating the fault locator, the statement explained.