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HoS Decries Human Capacity Deficit In Civil Service



The Head of Civil Service of the Federation, Mrs Winifred Ekanem Oyo-Ita has decried the lack of human capacity building in the Civil Service and the country at large.

Oyo-Ita who was represented by Mrs Anne Atta, today, at the opening ceremony of a two-day training programme on protocol procedures for official/public functions at the Public Service Institute of Nigeria, Abuja, also revealed that human capacity is the greatest resources the country has, even above oil and hence the need to utilise it for nation’s development.

“At the bedrock of implementing the Federal Civil Service Strategy and Implementation Plan is the issue of capacity building as human capital is the greatest resource the country has, even above oil. The civil service over the years have been faced with capacity deficit and I am afraid it may get worse if the challenge was not diligently tackled.

“As protocol officers you are also the image makers of the service and country. A little slip in protocol application and etiquette can become a monumental national embarrassment. As the popular maxim goes if you don’t train them don’t blame them, I am happy the process of discharging our own part by delivering training has started with this batch,” she said.

In his remarks, Amb. Akin Oyateru, Executive Director, Nolkin Consulting said that the training was to restore the lost glory in protocol procedure.

Oyateru who was the facilitator of the training added that over the years some deficiencies have been noticed in protocol practice and we want to bridge that gap to boost service delivery.

He explained that protocol was an essential image making tool and a mechanism through which an organisation was presented to the world.

A Participant, Uche Iwuala from the Federal Civil Service Commission (FCSC) said the training was an opportunity for them to upgrade their protocol procedure. She said they were taught best practices in anchoring and choice of words to use in the cause of their jobs.

70 participants were trained from various Ministries Departments and Agencies (MDAs) as the pilot batch.