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KEDCO Invest to Revolutionise Operations, Improve Quality Service



The Kano Electricity Distribution Company (KEDCO) says it has invested millions of naira to acquire modern operational facilities as well as boost quality of service with a view to improving consumers’ satisfaction.

KEDCO, Managing Director, Dr Jamilu Isyaku Gwamna (Sardaunan Gombe), disclosed this in a chat with newsmen stating that the newly acquired equipment would be commissioned for use soonest.

He stated that the company’s resolve to reduce complaints while improving the quality of service and ensuring that consumers get value for their money had necessitated such spending. He added that the equipment would boost the quality of power distribution and the capacity of KEDCO staff to respond to emergency calls while mitigating electrical faults.

In his words ‘In our quest to satisfy our customers and ensure that consumers get value for their money, we have acquired some electrical equipment and other operational vehicles to make service delivery swift and timely.

“We have acquired 170 transformers comprising 500KVA 11, 500KVA 33, 300KVA 33, 300KVA 11. We also acquired 60 operational vehicles comprising Golf, Hilux, buses and ambulances. Also, hundreds of personal protective equipment, helmet, boots and gloves, reflective jackets, ladders and transformer cables were bought.

“The transformers will solve the challenge of overloading which has been one of the complaints I had received recently and we have moved in that direction. So, the new transformers will be used to jerk up the voltage levels and decrease the risk of electrical installation developing faults.

“ We are on course to see that we address all complaints by consumers as well as guarantee improvement in power distributions across KEDCO States,’’ he said.

The KEDCO boss stressed that all they had bought were as a result of KEDCO’s commitment to minimize complaints to the barest minimum while maximizing all efforts to get consumers happier than the previous years.

He added that since KEDCO takes its customers as partner in progress, the customer should also play their part to pay their bills in full and on time.





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