Air passengers traveling with Azman Air were stranded at the Murtala Muhammed Airport (MMA), Lagos on Monday, following the abrupt cancellation of its morning flight to Nnamdi Azikiwe International Airport (NAIA), Abuja.
Many of the passengers in their hundreds claimed that they were not informed of the flight cancellation by the airline, while a few others said they got information about the cancellation late Sunday night.
A travel agent who was affected by the cancellation, Mr. Adebola Adebiyi, claimed that no fewer than five of his clients were affected by the abrupt cancellation while all efforts to get across to the customer care line of the airline proved abortive.
According to Adebiyi, he had procured tickets for five clients, who were scheduled to travel to Abuja with the 10:30am flight of Azman from Lagos about three weeks ago, but was shocked to receive an e-mail from the airline saying that the flight had been cancelled without further options.
He said that the airline claimed the flight was cancelled due to “operational reasons”, which didn’t explain the details of the cancellation.
Adebiyi lamented further that the current down tool among the staff of Arik Air at the airport compounded the crisis for him as he had to purchase another tickets from other airlines at very prohibitive rates.