I didn’t wait or think twice as I took the form and placed it face down on her desk. What was the meaning of this? She pretended not to notice what I had done as I continued, “You people handling sensitive information ought to be more careful at this. This information is private.”
She looked up at me and picked up the form to murmur, responding tartly, “I said I was going to take it, please.” That didn’t cut it, I thought still feeling annoyed.
“Well you didn’t look like you knew at all how to handle private data. And while you’re working on this, can you tell these people to form a line and maintain a respectful distance from this table?” I demanded firmly. She sighed and asked the customers to maintain a respectful distance. My intention was to call the attention of her supervisor but then I decided to soft pedal and see where this episode ends. Thankfully she maintained a forced politeness until I had finished my transactions and left. The point is, she is not the only one guilty of this attitude, there are many just like her. Personal data has a reason for being called ‘personal data,’ it should be protected. It’s sad some service providers do not understand that.