Kaduna Electric has felicitated with its customers on the Eid el Kabir celebrations and assured that it will continue to provide uninterrupted services during the holidays.
It said this in a statement issued in Kaduna by the company’s head of Corporate Communication, Abdulazeez Abdullahi.
The electricity distribution company whose franchise area covers Kaduna, Sokoto, Kebbi and Zamfara states said its offices shall remain open during the Eid holidays to attend to customers complaints, reporting of faults and payment of bills.
It also advised its customers to take advantage of its online payment platforms on quickteller, irecharge and buypower to purchase electricity tokens from the comfort of their homes. Links to the online platforms can also be accessed through its website at www.kadunaelecrric.com
In the statement, the company urged all stakeholders to shun meter bypass, tampering and other forms of energy theft and adviced all to remain vigilant against vandals who may take advantage of the holidays to perpetrate their evil acts.
Meanwhile, Ikeja Electric (IE) has assured its customers of improved electricity supply within its network throughout the Eid-eI-Kabir holidays.
The company’s head, Corporate Communications, Mr. Felix Ofulue gave the assurance in a statement in Lagos. Ofulue said that the company is driven by an endless desire and resolve to offer customers extraordinary experience as the company will stop at nothing to ensure that all customers on their network enjoy the Eid-el-Kabir holidays.
“Within our capacity, we will ensure that whatever allocation we receive from the national grid is distributed equitably to ensure improved supply within the period. Beyond that, while we know that occurrence of faults may be beyond our control, we have taken certain measures, including an essential duty team who will be available during the holiday period, to ensure that faults are promptly cleared whenever the need arises. So we wish to advise customers to call the Customer Care helplines or contact any of Ikeja Electric Offices closest to them to report any fault,” he said.
He noted that all hands were on desk to ensure that customers enjoy a memorable holiday period. He appealed to customers within its network to settle their monthly electricity bills promptly in order to avoid disconnection by the company.
While wishing all its customers a fantastic Sallah celebration, Ofulue further cautioned against harassment of its employees on duty, stating that Ikeja Electric management will explore all available legal options to seek redress.
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