The Nigerian Communication Commission (NCC) has said it is making moves to address the challenges facing the telecommunication industry in the country, especially as it affects service providers.
NCC Executive Vice-President, Professor Umar Danbatta, disclosed this in Port Harcourt, the Rivers State capital, while speaking at a one-day stakeholders’ consultative forum, organised by the commission.
Danbatta, whose mission at the forum was aimed at interfacing with the service providers to identify their challenges and discuss way forward, said the commission is interested in the welfare of service providers so that they can remain in business.
He said: “This meeting, which is put together by the commission with theme, “Talk To The Regulator (TTTR)’, is aimed at interfacing with the service providers to identify their challenges and discuss way forward.
“As a proactive and responsive regulator, the Commission has taken steps to ensure that the industry continually adapts to the evolution in the telecommunications sector. It has, to this end, licensed InfraCos to roll out shared access broadband infrastructure across the country on an output-based incentive system, with a view to speeding up broadband penetration.
“The Commission has also recently concluded the licensing of Value Added Services (VAS) Aggregators in the bid to improve the service delivery framework and improve consumer satisfaction on value-added services.
“The framework will therefore ensure that telecom subscribers truly get added value when they sign up for such services, and that all stakeholders along the value chain are treated equitably so that the industry can grow”.
Danbatta, who was represented by the director, Licensing and Authorisation, Ms Funlola Akiode, noted that expectation is that licensees would compliment interventions like these from the Commission by instituting best practices in the running of their activities.
He said: “There are existing Service Level Agreements and codes of conduct that, when appropriately implemented, would guarantee conducive operating environment that would significantly reduce the need for regulatory intervention.”