In a bid to cater for the huge demand for telemedicine services posed by COVID-19 pandemic, MeCure Smart, a smartphone app that allows remote online consultations has tied up with HelloDocApp, the largest online community of over 10,000 doctors in Nigeria, on its platform.
Product Manager, MeCure Smart, Mr. Ajinkya Shelar, who disclosed this recently, said the COVID-19 pandemic has forced consumers to show an overwhelming interest in placing the health and safety of their families first and are adopting innovative ways to interact in these unprecedented times.
Shekar said access to quality and safe healthcare is quite simply the most important need not just for Nigerians but citizens of every country in the world, adding that telemedicine is now an effective means to treat patients during this COVID-19 pandemic.
“The demand for telemedicine has picked up exponentially ever since the pandemic took over. The change in behaviour has been nothing short of dramatic. Now, patients prefer remote consultations and visit clinics only if absolutely necessary for tests. This allows both the doctors and patients a very safe and effective environment to manage healthcare.
“When we launched MeCure Smart back in April 2019, we were simply conducting an experiment: Is the Nigerian market ready for healthcare services through a digital platform? Cut to February 2020 and we were not able to handle the sheer volume of calls anymore. The scale and demand for tele-medicine services is overwhelming today. Hence, we decided to tie up with HelloDoc,” he added.
The product manager said the partnership will allow MeCure Smart app to onboard more than 4000 doctors across every specialty ranging from General Physicians to even Neurosurgeons, adding that “we intend to further expand it to up to 10,000+ doctors by end of 2020.
“We hope that through this initiative anyone in Nigeria will immediately have access to quality and affordable healthcare that is also COVID safe.”
He further explained that the MeCure Smart – HelloDoc partnership works as a pure marketplace where customers can browse doctors by specialty and compare them by prior customer feedback, ratings and even pricing, adding that each doctor on the platform has a verified Medical and Dental Council of Nigeria (MDCN) certificate and is vetted through a rigorous background check.
As businesses continue to grapple in these unprecedented times, if there is one thing needed more than anything else to keep going, its innovation and MeCure Smart seems to be innovating in the right direction, he said.