ACKNOWLEDGE OTHERS
No one should feel invisible. Make eye contact. Greet people with “good morning”, “good afternoon”, etc. Use people’s names. Make people feel welcome in your presence.
LISTEN
Stop focusing on yourself and your needs; instead, focus on other people. Don’t assume you need to solve anything, just hear and try to understand clearly what they are saying. Respect what others think and honor their right to see things differently than you do. It doesn’t mean you have to agree, just hear them.
ACCEPT AND GIVE PRAISE
It is said that one of the greatest things you can give someone else is a sense of their own worth. Praising the accomplishments of others and showing appreciation cost you nothing but deliver tremendous value. And when you are praised, a kind thank you is all that’s necessary. Gracious humility is a virtue.
BE AGREEABLE
Be open to and look for opportunities where you can accommodate others, compromise, or simply allow someone else’s ideas to be implemented. Your way isn’t the only way.
RESPECT OTHER PEOPLE’S TIME
Be punctual, end things on time, wait your turn to speak, show up to everything you’ve promised, and every time you fail to do so, apologize.
ACCEPT AND GIVE CONSTRUCTIVE CRITICISM
Be clear about your intentions. If your intention is to help, then be helpful, however, if your intent is revenge or to manipulate things to your benefit, re-evaluate and walk away. When receiving criticism, assume the positive intentions of others. Be grateful ,not defensive.
DON‘T SHIFT RESPONSIBILITY AND BLAME
If you are part of the problem, own it, apologize if necessary, and help in finding a solution. Trying to place blame rather than working to find a solution makes you an obstacle. Don’t be that person.
