Why We Upgraded Our Credit Mobile App – CRC Credit Bureau

The management of CRC Credit Bureau has given reasons why the Bureau upgraded its existing Credit mobile app, stating that it was one of its major steps at redefining digital credit management, and give customers seamless access to their credit information and essential financial services in one place.

Speaking at the launch of the mobile app in Lagos, the company’s MD/CEO, Dr. ‘Tunde Popoola, explained that the launch of the smart, secure platform reinforced the company’s commitment to strengthen trust in the nation’s financial system, enhance digital innovation and improve customer experience.

He added the motive behind the upgraded application was to create a secure, intuitive, and multifunctional platform that meets the evolving needs of its customers.

The CRC boss explained that the app was equipped with new features, designed to deliver enhanced security, seamless transactions, and broader service offerings to individuals and businesses across Nigeria.

One of such, the CRC boss added, was the biometric login functionality, which enables users to securely access their accounts through fingerprint authentication and Face ID.

“This enhancement ensures faster login while maintaining strict data protection standards and strengthening overall platform security,” he added.
As part of the upgrade, the company also introduced an integrated wallet system that allows users to top up their wallet balance for transactions within the app.

Popoola argued that the mobile application has become imperative to further empower institutions in the credit economy to make informed decision, while also enhancing customers convenience, and ensuring their data privacy.

“We want to open up the financial space for credit penetration. Nigerians are borrowing, but most of these things are done informally. That is why banks were not lending because there was no way they could know those customers and their lending history. CRC is a repository of data and information, and what we are doing is to provide lending history of Nigerians to such financial institutions,” he added.

Popoola added that it has become necessary for the nation’s lending economy to be enhanced, to enable Nigerians live the lives they desire.

“Unlike in advanced economies, where citizens are able to purchase any product or even service due to their virile lending economy, Nigerians can not, because they will have to save up to get those things,” he stated.

The CRC boss, however, expressed the optimism that the introduction of the upgraded mobile would go a long way in further improving on the population of 50million Nigerians that now have credit scores with the company.