Fidelity Bank Launches Cardless ATM Withdrawals

Fidelity Bank Plc has introduced its cardless withdrawal service for customers to enjoy increased convenience with their Automated Teller Machine (ATM) transactions.

The feature allows Fidelity Bank account holders to make withdrawals at any Fidelity Bank ATM nationwide with the aid of their registered phone numbers alone.

Speaking on the new feature, divisional head, eBanking, Fidelity Bank, Ifeoma Onibuje said: “we know how frustrating it can be when you get to the ATM only to discover that you forgot your debit card at home. 

“To address this and in support of the cashless policy, we recently introduced cardless withdrawals via our ATMs. The service is currently available at all Fidelity Bank ATMs across the country and we are recording favourable feedback from customers who have used the service.”

She explained that, “the introduction of cardless withdrawals forms part of our strategy to help our customers transition to the newly introduced naira notes as well as the cashless policy.”

Fidelity Bank is a full-fledged commercial bank operating in Nigeria with over 7.2 million customers serviced across its 250 business offices and digital banking channels.