9mobile’s customers have been complaining about a prolonged network outage that is keeping them from making or receiving calls.
The telecoms operators experienced network downtime, few hours after the announcement that the mobile network provider has been acquired by LH Telecommunication Limited, a new investor, with the intention of transforming it.
According to its customers, the network outage that started on Saturday persisted until Tuesday and has yet to be restored as of the time of this report’s filing. The situation is worsened by the lack of communication from the telecom company to its customers over the issue.
One of its subscribers, Oluwaseyi Lawal said: “It’s sad to see how Etisalat has been ruined since it became 9mobile. Maybe if it was never sold, it would have still maintained its standard. I had to go to the bank and change the number on all my bank accounts to MTN. What a shameful waste 9mobile is!”
Another subscriber added, “What exactly is the problem with 9mobile network seriously? How can we be going days without network. I have not being able to make or receive calls neither can I send out messages for over 48 hours. Can you fix this immediately!!,”
Attempts by LEADERSHIP to reach 9mobile’s spokesperson, Chineze Amafo, for comment on the matter proved abortive as she was not picking up her calls nor responding to messages sent to her via WhatsAp.
