Empire Trust MFB Unveils Agent Banking Solution

Empire Trust Microfinance Bank has introduced Empire-pay, an Agent Banking solution aimed at reshaping digital banking accessibility, particularly for Nigeria’s unbanked population.

Managing director/CEO of Empire Trust MFB,  Ayobami Alabi, expressed profound enthusiasm for the incorporation of Agency Banking into the bank’s offerings, emphasising Empire-pay’s role as a people-centric financial innovation.

Ayobami stated, “Empire-pay represents a paradigm shift in electronic transactions, empowering our vast customer base and prospective clients to seamlessly engage in multiple transactions across diverse Nigerian communities, leveraging our extensive network of Empire Trust Agent locations.”

Highlighting the pivotal role of digital channels in modern banking, Ayobami underscored the bank’s commitment to addressing the estimated 64 million unbanked individuals in Nigeria, as reported by the World Bank.

Empire-pay marks a significant leap in Empire Trust MFB’s mission to provide modern banking solutions driven by technology and customer service excellence, effectively bridging the prevalent financial inclusion gaps in Nigeria. With Empire-pay, customers gain effortless access to a comprehensive suite of banking services without the constraints of physical branch visits, substantially enhancing convenience and accessibility.

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He reiterated Empire Trust MFB’s dedication to catering to the evolving needs of its diverse customer base.

Empire-pay boasts a multitude of user benefits, including instant settlement for swift and efficient transactions, 24/7 network reliability ensuring uninterrupted access to banking services, and affordability, enabling seamless participation for middle players in the digital banking ecosystem.

Empire Trust MFB envisions leveraging Empire-pay to extend its outreach to previously underserved communities, empowering individuals with access to essential financial services.

He  reaffirmed the bank’s commitment to innovation and financial inclusion, stating, “Empire-pay epitomises our unwavering dedication to leveraging technology and strategic partnerships to enhance accessibility and convenience in banking services, particularly for the unbanked and under banked segments.”

With a proven track record of effective operation over the past nine years and as a sister company of Citygate Global Finance, Empire Trust MFB remains steadfast in engaging individuals, merchants, and agents to embrace Empire-pay, further propelling financial inclusion across Nigeria.