The Abuja Metro Station will mark its 100th day of operation in the coming days, a milestone that has prompted passengers and staff to reflect on the journey so far.
The Metro, the first of its kind in the city, has brought significant changes to the daily commute of residents, despite initial challenges.
Emma, a staff at Abuja Metro Station described the launch of the Metro as a “wonderful development” in the capital city. “It has been very challenging,” he noted, “because this happens to be the first of its kind in Abuja.”
Emma recalled the initial days when controlling the crowd posed a significant hurdle due to the overwhelming curiosity of residents eager to experience the new rail service.
“We had so many people coming to experience this new innovation,” he said, adding that managing the diverse mix of passengers, including some unruly individuals, required careful strategies.
Samuel Oriade involved in the Metro’s operations, rated the service highly, giving it a 9 out of 10 for punctuality.
“Our train actually leaves the station precisely on time,” he said, highlighting how the service is teaching passengers to adhere to schedules, a practice that is gradually changing the culture of “African time” among commuters.
However, he pointed out some areas for improvement in facility management, which he rated a 7, citing challenges in maintaining cleanliness and orderliness.
Passengers have also shared their experiences. Omeye Ikechukwu, a regular commuter, expressed satisfaction with the service, especially its punctuality, though he noted the overcrowding issues on Fridays when many Muslims use the train.
He suggested that the government should consider extending the free service indefinitely.
Sunday Pascal Orji, a teacher and resident of Airport Village, praised the Metro for providing relief amid rising transportation costs.
“It has saved me so much,” he said, appreciating the free service, which he uses multiple times a week. He urged the government to maintain moderate fares when the free service ends next year to ensure continued high patronage and reduce road congestion.
As the Abuja Metro approaches its 100th day, the reflections of both staff and passengers underscore the service’s significant impact on daily commuting in the city, while also highlighting areas where further improvements are needed.
