The Abuja Electricity Distribution Company (AEDC) said it has deployed Meter-on-Wheels and mobile MAP initiatives to allow customers purchase meters instantly without waiting for months.
The DisCo also blamed poor power supply to its franchise states on the bad infrastructures it inherited when it took over operations.
Speaking at a town hall meeting with electricity consumers in the Lugbe axis of Abuja, on Friday, chief marketing officer of AEDC, Donald Etim said that with these initiatives, customers can now pay for meters and have them installed within 24 hours unlike what was obtainable before now.
Etim, who was represented by the head, Channels Engagement/CSR, Usman Danjuma, assured customers that while AEDC will strive to improve power supply to the area, they customers should fulfill their end of the bargain by ensuring prompt payment for their bills.
Also speaking, head of operations and lines, Elesa Yakubu, said when the company came on board, it had to contend with bad transformers and load shedding in the franchise states, thus, the difficulty to give customers optimum service delivery.
Yakubu, while saying the low power supply experienced in the first half of the year was a national issue, added that the situation had improved as government is now giving it more power load to distribute to customers.
Representative of the head, Health & Safety, Harry Digu urged the customers to safeguard electricity assets within their areas from vandals and report people seen engaging in electricity theft to enable them continue to enjoy supply of the commodity.
On her part, the head of business distribution, Joan Ugwunna, informed the customers of plans to upgrade to Band B, having fulfilled the hours required for that migration.
She said that “since July they have been enjoying electricity supply of average of 19 hours availability.
purpose of this meeting also is to notify them that their band is going to change from C to B because the availability of the hour of electricity has been met and we are going to ensure that they continue to enjoy the supply going forward all things being equal,” she said.
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