itel Solar Energy Opens First Customer Experience Centre In Lagos Market

itel Solar Energy, a leading provider of affordable and user-friendly solar solutions, has unveiled its first sales and service hub in Nigeria.

The public relations manager, Itel Solar Energy, Olaotan Fawehinmi, at the unveiling of the flagship outlet, at the Alaba International Market, Lagos, highlighted the company’s unique value proposition in a competitive market.

According to him, “We are excited to bring Itel Solar Energy’s affordable and reliable solar solutions to Alaba Market. But beyond affordability, what sets us apart is the solid quality of our products and our commitment to after-sales service. We offer a 3-year replacement warranty on our inverters and a 5-year replacement on our batteries, something you don’t often see in this market. Additionally, our Carlcare service centre is located right in the same building as our store, ensuring immediate support when needed. Also, with our Carlcare centres spread across all 36 states of Nigeria and the FCT, our customers are never alone after purchase.”

With a firm belief that solar energy should be simple, affordable, and accessible, itel Solar Energy has designed its solutions to be easy to install, operate, and maintain. The new store is expected to benefit local businesses and households alike, offering an alternative to unreliable grid power, high cost of fuel and unsafe fuel-based generators.

“We understand that different people have different energy needs, which is why we provide customized solutions for homes, shops, and small businesses. Today’s launch includes our new range of All-in-One solar solutions, specifically, the 3.6kWh AIO and the 500W AIO systems. These products are more affordable, require no installation, and are ideal for Nigerians seeking plug-and-play solar alternatives,” Fawehinmi said.

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The Alaba launch was part of itel Solar Energy’s broader national expansion strategy, which includes establishing a network of customer-focused sales and service centres across Nigeria. It will offer a comprehensive range of products, including solar panels, inverters, batteries, and complete solar home systems. The centre will also provide expert installation, advisory services, and reliable after-sales support, ensuring customers enjoy a smooth and sustainable transition to solar energy.

Through the initiative, the company aims to reach underserved communities, promote energy independence, and support the country’s transition toward a greener future.