KEDCO Improves Power Supply As Customers Get 9-hr Daily Supply

According to information shared with LEADERSHIP by the Head, Corporate Communication of the utility firm, Sani Bala Sani, the DisCo has made significant progress in enhancing power supply, and the results were evident in the average daily supply available in its dispatch records.

For instance, Sani revealed that in March 2025, the majority of KEDCO’s customers across the bands enjoyed an average of 14.44 hours of power supply daily, while from April 1 to 17, the DisCo dispatched a daily average of 9.40 hours of power supply across the majority of residential/urban feeders.

While responding to recent reports suggesting that customers under its coverage received only two hours of electricity supply daily, the KEDCO spokesman said that such claims were misleading, exaggerated, and do not reflect the current reality on the ground.

“It is inaccurate to claim that customers in Kano, Katsina, and Jigawa have only been getting 2 hours of supply daily. 2 hours of supply would mean 1/12 of our supply. If the claim were true, the network would only be getting between 0.4 GWh to 0.56 GWh.

“However, from daily tracking available to the market, KEDCO experienced between 3.9GWh to 4.7GWh over the past 5 days, which is about a 20 to 30% reduction in supply (as opposed to 5 to 7GWh per day prior to the reduction). This is as a result of critical upgrades being executed on the network to allow for increased energy to our band B, C, and D customers, as contained in a statement released on Saturday, 18th April.” Sani clarified.

The DisCo noted that in March, due to improved performance, daily averages went up to 6 to 7GWh to accommodate the Ramadan period and increased demand. The improvements currently being made to the network will support sustained improved performance.

He said that even with the reduction in supply over the last five days, KEDCO was maintaining full supply to its critical feeders serving utilities, social service providers, and businesses in line with its socio-economic development vision.

Equally, as the network upgrade and maintenance exercise was being completed, most customers have begun to witness significant improvement in power supply.

“While we understand the frustration of our valued customers during periods of reduced supply, it is important to emphasize that KEDCO has consistently maintained an average daily supply significantly higher than the alleged two hours, depending on the location and nature of the outage.

“KEDCO remains committed to transparency and service delivery. The company pledges continuous improvement in supply while also investing in network expansion and upgrades to improve reliability and reduce technical losses.

“We urge our customers to report specific issues through our official customer care channels for swift attention. As a customer-centric organization, we continue to work relentlessly toward ensuring fair and improved electricity supply across Kano, Katsina, and Jigawa states,” Sani concluded.