LG Electronics has assured its customers that it will continue to concentrate on developing innovative products to meet the unique lifestyle of every consumer.
In a statement by the company, it said that all its product comes with 2-year warranty and a further 10-year warranty on compressor of refrigerator, direct drive motor of washing machine, inverter compressor of air conditioner, dual inverter compressor & motor of dryer and inverter magnetron of microwave oven.
‘‘Warranty period starts from the date of purchase and LG Electronics guarantees free repair service to its products within the warranty period through its Authorized Service Centers. The warranty covers only the defaults, manufacturing or quality problems. Any damage link to external factors such as: Bad manipulations, in case of fire, lightning, improper use, unstable voltage or any other factor is not covered under warranty.
‘‘LG Customer Service is solely focused on providing their customers with the best appliance service experience possible. If you have an issue with an LG product, it’s essential to book an appointment with LG customer service as soon as possible, as failing to do so could lead to huge damage and financial loss. This brings us to the services rendered by LG Service; In Home and Carry-In service,’’ the statement read.
“Though technology is evolving rapidly, the fundamental qualities of great customer service remain the same, only the way it is delivered keeps on changing and LG Service is adapting to these changes proactively”, says Mr. Park Keong-Taek, Service Manager, LG Electronics West Africa Operations.
According to the statement, LG Service managed by its authorized distributor Fouani maintains all services and of LG Products in Nigeria with several service centres across the nation.
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