• Hausa Edition
  • Podcast
  • Conferences
  • LeVogue Magazine
  • Business News
  • Print Advert Rates
  • Online Advert Rates
  • Contact Us
Thursday, October 16, 2025
Leadership Newspapers
Read in Hausa
  • Home
  • News
  • Politics
  • Business
  • Sport
    • Football
  • Health
  • Entertainment
  • Education
  • Opinion
    • Editorial
    • Columns
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us
No Result
View All Result
  • Home
  • News
  • Politics
  • Business
  • Sport
    • Football
  • Health
  • Entertainment
  • Education
  • Opinion
    • Editorial
    • Columns
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us
No Result
View All Result
Leadership Newspapers
No Result
View All Result

MTN, Air Peace Under Investigation Over Consumer Complaints

by Nafisat Abdulrahman
11 months ago
in Business
Share on WhatsAppShare on FacebookShare on XTelegram

The Federal Competition and Consumer Protection Commission (FCCPC) has announced a comprehensive investigation into complaints against three major players in Nigeria’s banking, telecommunications, and aviation sectors.

Advertisement

In a statement released on Sunday, FCCPC’s Director of Corporate Affairs, Ondaje Ijagwu, disclosed that the inquiries will commence on December 3, 4, and 5, targeting Guaranty Trust Bank (GTBank), MTN Nigeria, and Air Peace Limited, respectively.

The investigations aimed to address widespread consumer grievances, including poor service delivery, exploitative practices, and potential violations of consumer rights.

Advertisement

In the banking sector, GTBank was under scrutiny for alleged network failures that have left customers unable to access their funds or use the bank’s applications.

The telecommunications giant, MTN Nigeria, faced inquiries over complaints of undelivered data services, unexplained data depletion, and inadequate customer support.

Meanwhile, Air Peace Limited, a leading airline, will answer questions about exploitative ticket pricing practices, particularly significant fare hikes for advance bookings on specific domestic routes.

RELATED NEWS

SEC DG: Nigeria’s transition To T+2 Settlement Cycle’ll Reduce Risks

Renewable Energy Forum Highlights Africa’s Low Investment Share, Calls for Solutions

Mantrac Launches Digital Service Centre

Upstream Regulator Approves 28 Field Development Plans

The FCCPC noted that the investigations were being conducted under the Federal Competition and Consumer Protection Act (FCCPA) 2018. The Act empowers the Commission to investigate practices that undermine consumer rights, distort markets, or foster unfair competition. Specific sections cited include 17, 18, 32, 33, 80, 110, 111, 112, and 113 of the FCCPA.

“The inquiries are designed to provide a platform to address consumer concerns, clarify business practices, and enforce compliance with regulatory standards,” the FCCPC stated.

Ijagwu emphasised the Commission’s dedication to fostering a fair and accountable marketplace, saying, “This action reflects the Commission’s commitment to safeguarding consumer rights, fostering a fair marketplace, and ensuring accountability across all sectors.”

The FCCPC also urged Nigerians to continue reporting instances of poor service delivery or exploitative practices through its official channels.

Representatives of the three companies were expected to appear before the Commission on their designated inquiry days to provide responses and information.

Join Our WhatsApp Channel

SendShare10177Tweet6361Share

OTHER NEWS UPDATES

SEC DG: Nigeria’s transition To T+2 Settlement Cycle’ll Reduce Risks
Business

SEC DG: Nigeria’s transition To T+2 Settlement Cycle’ll Reduce Risks

9 hours ago
Renewable Energy Forum Highlights Africa’s Low Investment Share, Calls for Solutions
Business

Renewable Energy Forum Highlights Africa’s Low Investment Share, Calls for Solutions

9 hours ago
Mantrac Launches Digital Service Centre
Business

Mantrac Launches Digital Service Centre

9 hours ago
Advertisement
Leadership join WhatsApp

LATEST UPDATE

PDP Convention: Court Warns Parties Against Breaching Status Quo Order

22 minutes ago

Miyetti Allah Suspends Taraba, Bauchi, Adamawa Chairmen

30 minutes ago

Kaduna Retains Top Spot On CeFTPI 2025 Transparency, Integrity Index

34 minutes ago

Bayelsa Central Senator Konbowei Defects To APC

42 minutes ago

Wike Blasts Peter Obi Over Comments On State Of FCT Schools, Accuses Him Of ‘Baseless Criticisms’

1 hour ago
Load More

© 2025 Leadership Media Group - All Rights Reserved.

No Result
View All Result
  • Home
  • News
  • Politics
  • Business
  • Sport
    • Football
  • Health
  • Entertainment
  • Education
  • Opinion
    • Editorial
    • Columns
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us

© 2025 Leadership Media Group - All Rights Reserved.