Sterling Bank Plc has decided to waive all personal account transaction fees in a gesture of solidarity for its customers.
The CEO of Sterling Bank, Abubakar Suleiman, who made the announcement in an email to customers, said: “we at Sterling recognise the difficult circumstances many of our customers are going through. In light of this, from February 6, 2023, through February 18, 2023, our fund transfer services will be provided free of charge to all personal account customers.
“In addition, we are glad to inform you that we will provide free Debit Cards to all interested customers. This will provide you with a convenient and secure way to make purchases and carry out transactions.”
He stated that, this is viewed as part of Sterling Bank’s continued efforts to support its customers and the general public as Nigeria adjusts to the availability of the new naira notes that are now being distributed across the country.
Also, chief marketing officer of Sterling Bank, Dante Martins, added that, this is the first initiative of its sort on the part of any commercial bank in the country, saying, “we believe that by eliminating transaction costs for this period, we can assist our customers by make their banking experience easier in making the most of our powerful digital solutions.”
Martins noted further that, “we understand that our consumers need choices when it comes to their everyday requirements, and we want to make sure that we can serve them as best as we can during this time.
“We believe that removing transaction fees would allow our customers more time to focus on what’s truly important to them, while still giving them access to the same high-quality, convenient services they have come to expect from Sterling Bank.”
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