OPay Assures Smooth BVN/NIN Linkage On Platform

OPay, a leading financial service institution, has assured smooth Bank Verification Number (BVN) or National Identification Number (NIN) verification linkage to accounts process and 24/7 customer service via all channels to provide support to its customers.

This is even as it has urged its customers to complete the mandatory BVN or NIN verification on their accounts.

Based on CBN’s regulation, OPay urges anyone who has not completed the account information update to do so by clicking the in-app notification and follow the step-by-step prompts to update their account information to enjoy using the service.

In a press statement, made available to LEADERSHIP, the managing director/CEO of OPay, Dauda Gotring, said, “We understand the importance of providing a seamless and secure experience for our customers. This verification process will contribute to a safer financial ecosystem for everyone. We encourage all users to verify their accounts with BVN or NIN and we have built the product to guarantee a smooth process and 24/7 customer service via all channels to provide any support needed.

For complaints or issues encountered during the process, please contact OPay’s customer service for assistance via the in-app self-service, our official social media channels, or visit any of OPay’s offices closest to you. They are available 24/7 to resolve any complaints and guide users through the verification process."