A leading fintech company, OPay Digital Services Limited, has dismissed reports circulating on social media claiming that its offices in Lagos and Abuja were sealed by the Nigeria Revenue Service over alleged tax non-compliance.
The digital firm clarified that its offices across the country remain open and fully operational, stressing that it continues to serve customers, partners and merchants without disruption.
In a statement issued by its management, the firm said reports suggesting its offices were shut due to failure to meet Value Added Tax (VAT) and Company Income Tax obligations under the Nigeria Tax Act 2025 were inaccurate.
“Our offices across Nigeria, including Lagos and Abuja, remain open and fully operational, and we continue to serve our customers, partners, and merchants without disruption,” the firm said.
OPay further maintained that it has consistently complied with all statutory tax requirements and regulatory obligations governing financial technology operators in the country.
“As a responsible financial technology company operating in Nigeria, we are compliant with all applicable tax obligations and regulatory requirements. We work closely and transparently with all relevant government agencies and regulatory authorities to ensure that our operations consistently meet statutory standards,” the statement added.
According to the company, the notice referenced in the online reports arose from a recent directive issued to payment platforms across the industry by the tax authority.
The digital payment firm noted that the directive requested operators to distinctly separate certain statutory charges on their applications to make reconciliation and transparency easier.
“The notice referenced in the reports arose from a recent industry-wide directive by the Nigeria Revenue Service requesting payment platforms to distinctly separate certain statutory charges on their applications for easier reconciliation and transparency,” the company averred.
Similarly, It further stressed that the directive affects several operators within the payment ecosystem and should not be interpreted as an indication that OPay failed to meet its tax obligations.
“This administrative clarification affects multiple operators across the industry, not OPay alone. The suggestion that the notice indicates non-payment of taxes is therefore factually incorrect and misleading,” the statement said.
Meanwhile, the company expressed concern over what it described as the deliberate singling out of OPay in reports about the directive.
“Equally troubling is the selective and deliberate singling out of OPay in a matter that concerns the wider industry. Such reporting not only distorts the facts but also appears calculated to undermine the reputation of a company that has consistently demonstrated strong compliance, transparency and cooperation with regulators”
Hence, the management urged the public to disregard claims circulating online suggesting that the fintech firm is shutting down or that its offices have been sealed.
“For the avoidance of doubt, the information currently circulating online suggesting that OPay is shutting down or our offices have been shut down should be disregarded, as it does not reflect the true s ituation,” it said.
The Fintech firm reaffirmed its commitment to supporting Nigeria’s digital economy by providing secure, reliable and inclusive financial services to millions of users across the country.
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