Stanbic IBTC Commits To Customers’ Experience

Stanbic IBTC Bank has restated its commitment to providing quality service to its customers with the PlusRewards loyalty scheme, which provides exclusive discounts and offers to enable cardholders to purchase items at select merchant stores across Nigeria.

Some of the merchant stores include; Jed Mega Stores Limited, NCN Happy Home Global Limited, Heroes Garden, Soul Interbiz (AK Collections), Aero Logistics and Travel Limited, Balcony Regency Suites, The View Hotel and Suites, Chard Pharmacy Limited, Hawthorn Suite by Wydnham International Hotel and Suites, The Rodina Hotel and Suites, MedPlus Pharmacy Limited, Waxit Spa, Classy-Chi Devine Cosmetics Nig Limited and others. These merchants offer services that cut across logistics, hospitality, fashion, beauty, wellness and health care.

Speaking on the rationale for the programme, chief executive, Stanbic IBTC Bank, Wole Adeniyi, stated that, the PlusRewards scheme gives all Stanbic IBTC cardholders access to exclusive offers and discounts at participating merchant stores so they can explore, shop and purchase goods for less.

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“We will continue to offer discounts and solutions to customers because we always put our clients first in whatever we do. At the various locations, we offer varying percentages off items purchased or services rendered.
ents are our first stakeholders, and as a customer-centric organisation, we have initiated this programme to maintain and strengthen our relationship with our customers,” Adeniyi said.

“Merchants are not left out. All our business clients can sign up for the PlusRewards scheme by contacting their relationship managers and completing a confirmation letter to highlight the benefits they will be offering. They also enjoy additional benefits like free Stanbic IBTC Point of Sale (POS) devices, branding of their outlets and stores, displaying the PlusRewards collateral on their establishment, access to Stanbic IBTC’s customer base and free marketing opportunities,” he added.