Stanbic IBTC Pension Managers Limited has deepened its effort to close the gap in pension adoption and education with the launch of a Pension Experience Centre Soft In Lagos.
Speaking at the launching in Lagos at the weekend, the chief executive Stanbic IBTC Pension Managers, Mr. Olumide Oyetan, said the new Customers Experience Centre is part of its efforts to close the gap in pension adoption and education.
He stated that, “the centre point highlights our dedication to excellent service delivery to support our clients and help meet their diverse pension needs.
“As more people get enlightened about the importance of having a pension plan in both the formal and informal sectors, we must bring the experience closer to them.
“Therefore, opening another experience centre reinforces our commitment to providing accessible and top-quality pension service to our clients.”
According to Oyetan, “we have maintained our position as the largest Pension Fund Administrator in Nigeria based on Assets under Management (AuM) and customer count.
“Our hard work, and dedication to service excellence have been integral to our success thus far, and we are confident of more achievements in the future.”
He pointed out that, “our personalised solutions assist clients to navigate the intricacies of pension administration and management and we will continue to grow and expand our business by building stronger relationships with our clients and making a sustainable positive impact in the communities in which we operate.”
Executive director, responsible for business development in Stanbic IBTC Pension Managers, Nike Bajomo said: “the awareness we do is essentially to educate our clients and prospective client and we do a lot of engagement, we go beyond pension, its beyond taking your money and investing your money, we also care about your wellbeing, we organise event called pre-retirement seminar where we talk to them about different investment options that they need to consider while preparing for their retirement.”
Also, chief executive, Pension Fund Operators Association of Nigeria (PenOp), Oguche Agudah, said: “from the formal sector penetration is very strong and where penetration needs to happen more is the informal sector. People that either do not have formal job and how we hope to penetrate will be through micro-pension, a self-sponsored pension plan where individual can decide to do a pension for himself and its voluntary with a number of benefits and we are hoping that many more Nigerians will get involve in micro-pension.”
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