UTME Mass Failure: JAMB Engages VCs, IT Experts To Probe Alleged Technical Glitches

Following widespread complaints about poor performance in the 2025 Unified Tertiary Matriculation Examination (UTME), the Joint Admissions and Matriculation Board (JAMB) has launched an investigation into alleged technical glitches.

The board was also collaborating with Vice Chancellors and IT experts to determine the root cause and ensure that affected candidates receive appropriate remedies if any errors were confirmed.

JAMB’s Public Communication Advisor, Dr. Fabian Benjamin disclosed this in a statement on Monday.

LEADERSHIP reports that over 1.5 million, out of the 1.9 million candidates who sat for this year’s UTME scored below 200 out of a possible 400 marks, prompting public outcry.

In the statement titled “Re: Public Complaint Regarding the Release of the 2025 UTME,” the Board noted that it was expediting its annual system review, a comprehensive post-mortem of the examination process, typically conducted months after the exercise.

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According to JAMB, the review will cover three key stages comprising registration, examination, and result release in the investigation.

The examination body said it was particularly concerned about unusual complaints originating from a few states within the Federation, thereby currently scrutinising these issues in details to identify and resolve any technical faults.

“To assist in this process, we have engaged several experts, including members of the Computer Professionals Registration Council of Nigeria, Chief External Examiners (who are heads of tertiary institutions), the Educational Assessment and Research Network in Africa, measurement experts, and Vice Chancellors from various institutions.

“If it is determined that there were indeed glitches, we will implement appropriate remedial measures promptly, as we do in the case of the examinations themselves,” he assured.