Digital Platform, MyGSMVillage, Launched in Abuja

TechBooky Elite has launched MyGSMVillage, an innovative online platform designed to connect smartphone users with vetted repair technicians. This service aims to address the prevalent challenges of finding reliable and efficient phone repair services in Nigeria.

MyGSMVillage simplifies the repair process by allowing users to request repairs through its website, www.mygsmvillage.com. Users can specify their phone model and describe the issues they are experiencing, enabling the platform to match them with certified technicians in their local area.
Oluwafemi Balo, team leader at TechBooky, stated that the platform offers flexible repair options, including on-site repairs as well as pickup and delivery services through vetted logistics partners. TechBooky Elite emphasises a strong focus on secure transactions and the verification of technicians.

“MyGSMVillage provides a convenient and reliable solution for smartphone repairs,” said a representative from TechBooky Elite. “Our goal is to eliminate the hassle of finding trustworthy repair services.”

Key features of the platform include the engagement of verified technicians, ensuring that repair engineers are thoroughly vetted for their expertise and reliability. Additional features encompass secure transactions, logistics integration, AI-powered support, and an integrated chat system.

The platform guarantees secure payment processing and collaborates with trusted logistics partners to manage pickup and delivery services. Furthermore, an AI system assists users with task descriptions and communication, while a chat feature facilitates direct interaction between customers and technicians.

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Currently, MyGSMVillage is launching in Abuja and Lagos, with plans to expand to ten additional states across Nigeria within the next three months. Founded in 2015, TechBooky Elite aims to revolutionise the phone repair industry by offering a streamlined and accessible service. The platform also includes a comprehensive guide to help users navigate its features effectively.