• Hausa Edition
  • Podcast
  • Conferences
  • LeVogue Magazine
  • Business News
  • Print Advert Rates
  • Online Advert Rates
  • Contact Us
Tuesday, August 26, 2025
Leadership Newspapers
Read in Hausa
  • Home
  • News
  • Politics
  • Business
  • Sport
  • Health
  • Entertainment
  • Opinion
    • Editorial
  • Columns
  • Football
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us
No Result
View All Result
  • Home
  • News
  • Politics
  • Business
  • Sport
  • Health
  • Entertainment
  • Opinion
    • Editorial
  • Columns
  • Football
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us
No Result
View All Result
Leadership Newspapers
No Result
View All Result

Eko DisCo Promises Prompt, Efficient Service Delivery

by Chika Izuora
2 years ago
in Business
eko
Share on WhatsAppShare on FacebookShare on XTelegram

The Eko Electricity Distribution Company (EKEDC) has reiterated its commitment to apply proactive measures and rapid response to enhance safety in operations and improve service delivery.

Advertisement

As such, the firm has equipped its rapid response teams to work round the clock to react swiftly to a situation thereby forestalling or preventing further damage.

The utility firm said, this is coming as the public demands a consistent supply of electricity, whether for industrial, commercial, or household uses and due to the possibility of power supply disruptions owing to weather conditions, human error, or even equipment or system failure, end-users will undoubtedly have complaints.

The general manager, Corporate Communications of the EKEDC, Babatunde Lasaki, noted that inefficient response to these disruptions may extend the time when essential end-users are without power, and in critical circumstances, leaving the public without electricity for lengthy periods.

“As a leading and customer-centric power utility company, Eko Electricity Distribution Company (EKEDC) has implemented further procedures to guarantee swift response to customer complaints and power supply outages. These are aimed at improving the quality of service to its esteemed customers.

RELATED

PremiumTrust Bank Reassures Stakeholders Of Strong Performance, Profitability

PremiumTrust Bank Meets N200bn Capital Requirement For National Commercial Banks; Reinforcing Its Leadership As Nigeria’s Fastest-Growing Bank

3 minutes ago
JUST-IN: NAICOM Revokes Operational Licenses Of Niger Insurance, Standard Alliance

Delayed Guidelines Drag Insurance Recapitalisation Process

17 hours ago
ADVERTISEMENT

“By utilising cutting-edge technology and innovative processes, EKEDC’s proactive approach is aimed at minimising downtime – reducing the duration in which electricity supply is disrupted or unavailable. They have invested in various electrical assets and technologies to ensure zero or minimal downtime and set up the Rapid Response Squad to attend to outage and faults reports more swiftly,” Lasaki said.

The Rapid Response Squad (RRS) was created by the managing director/CEO, Dr. Tinuade Sanda, in April 2022 as a unit under the Technical Operations department, primarily to oversee and ensure breakdown maintenance and faults are tracked and resolved within the stipulated Turnaround Time (TAT) as regulated by the Nigerian Electricity Regulatory Commission (NERC).

The head, RRS Nasir Gbadegesin, stated that, EKEDC’s goal for fault clearance and resolution for 33 kV and 11 kV is ten (10) and six (6) hours, respectively, pursuant to the NERC Order.

ADVERTISEMENT

According to him, the RRS collaborates with the Power System Control, the District Operators, and the Protection and Testing divisions to resolve faults quickly and effectively without compromising safety.

Additionally, he noted that, the crew responds to any faults on the 33 kV feeder at the injection substations and, if necessary, helps the Breakdown Maintenance team at the various districts to resolve the faults. The eleven (11) districts that make up EKEDC’s service area are Agbara, Apapa, Ajah, Ijora, Ibeju, Festac, Lekki Mushin, Orile, Ojo, and Islands.

“With the use of predictive maintenance and advanced monitoring systems, which are employed to continuously track the performance of the grid. They can detect anomalies, fluctuations, or failures in real-time.” he said.

The company has access to its distribution infrastructure, thanks to monitoring systems like the Supervisory Control and Data Acquisition/Distribution Management System (SCADA/DMS), which was launched in 2020, which gives it access in real time to information regarding the current state of its technological assets and the areas that require attention.

He further explained that the EKEDC uses data analytics as a predictive maintenance technique to anticipate equipment failures and by identifying potential issues before they occur, they can schedule maintenance or repairs to prevent downtime.

Alternatively, there is the use of redundant systems, and backup power sources that are built to ensure a seamless transition in case of equipment failure or power outages. This redundancy helps to maintain a continuous power supply.

“Also, communication with end-users must be timely and transparent. Eko Disco has made it mandatory to notify its stakeholders of scheduled maintenance or unforeseen outages, as well as providing anticipated restoration timelines, via its various social media platforms and customer engagement channels, tagged “Power Update,” he pointed out.

 

 


Join Our WhatsApp Channel

Nigerians can now earn US Dollars monthly by acquiring domains cheaply and reselling for profits up to $18,000 (nearly ₦30Million). Beneficiaries include professionals, entrepreneurs, civil servants and more. Click here to start.


SendShare10172Tweet6358Share
ADVERTISEMENT
Previous Post

Building Collapse: Dangote Cement Urges Builders To Use Quality Materials

Next Post

Refinery Owners Seek Federal Govt Fund To Boost Local Petrol Refining Capacity

Chika Izuora

Chika Izuora

You May Like

PremiumTrust Bank Reassures Stakeholders Of Strong Performance, Profitability
Business

PremiumTrust Bank Meets N200bn Capital Requirement For National Commercial Banks; Reinforcing Its Leadership As Nigeria’s Fastest-Growing Bank

2025/08/26
JUST-IN: NAICOM Revokes Operational Licenses Of Niger Insurance, Standard Alliance
Business

Delayed Guidelines Drag Insurance Recapitalisation Process

2025/08/25
Large-cap Stock Drives Local Bourse To N180bn Gains
Business

Shareholders Get N117.86bn Half-year Dividends From 12 Listed Firms

2025/08/25
UBA Bank plc
Business

UBA Customers To Win N150m In Super Savers Promo

2025/08/25
Bureau Rate NIMASA High On Public Service Reforms
Business

NIMASA, Engineers Strengthen Collaboration For Blue Economy Growth

2025/08/25
Ojulari’s First 100 Days at NNPC Ltd: A Bold Start Anchored On Reform, Transparency, And Clean Energy
Business

After 3 Misses, NNPC Sets Nov For AKK Gas Pipeline Completion

2025/08/25
Leadership Conference advertisement

LATEST

Security Summit Seeks End To Killings In Benue

Gombe Gov Signs Bill Creating 13 LCDA

PremiumTrust Bank Meets N200bn Capital Requirement For National Commercial Banks; Reinforcing Its Leadership As Nigeria’s Fastest-Growing Bank

FG Issues Fresh Flood Alert To 9 Northern States

We’ll Do More To Secure Katsina – COAS

Parties Accept Mediation In Abia Land Dispute

PDP’s Zoning Of Presidential Ticket To South Sparks Comments

Oil Theft Nearly 100% Eliminated, Says NNPCL GCEO

FG Signs BASA Agreement For Direct Flights To Brazil

16-yr-old Ngumoha Rescues Liverpool From 10-man Newcastle Assault

© 2025 Leadership Media Group - All Rights Reserved.

No Result
View All Result
  • Home
  • News
  • Politics
  • Business
  • Sport
  • Health
  • Entertainment
  • Opinion
    • Editorial
  • Columns
  • Football
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us

© 2025 Leadership Media Group - All Rights Reserved.