MTN Teams Up With Meta To Boost WhatsApp Call Quality

MTN Group has joined forces with Meta to significantly enhance the quality and reliability of voice and video calls on real-time apps like WhatsApp.

The collaboration spans 12 MTN markets and aims to elevate user experience through smarter, more efficient network performance.

The initiative focuses on optimizing how mobile networks and real-time calling apps interact, resulting in more stable and high-quality calls. Since MWC 2024, MTN and Meta engineers have worked together to identify performance gaps and deploy targeted network upgrades using data analytics and extensive testing.

Nigeria is the first country to roll out these enhancements, and early results show a 50 percent improvement in key performance indicators, signaling a major boost in user experience for MTN Nigeria customers.

“This rollout underscores our commitment to delivering innovative digital experiences.

We’re excited about the improvements our users are already seeing in call quality,” CTO of MTN Nigeria, Yahaya Ibrahim averred.

Meta’s head of Network Ecosystems Engineering, Diego Marí, added that, ‘this partnership demonstrates how we can deliver superior real-time communication while continuing to optimize network efficiency.’