The Nigeria Immigration Service (NIS) has announced that it was conducting routine maintenance on its Passport Digital Platform to improve system efficiency and enhance user experience.
According to a statement e-signed by the Service Public Relations Officer, ACI A.S. Akinlabi, the maintenance exercise will run from 12 a.m. on December 12, 2025, to 6 a.m. on December 14, 2025.
The statement explained that during the 54-hour window, users may encounter temporary service disruptions, including slow response times, intermittent downtime, or restricted access to some passport services.
The Immigration Service appealed to the public for patience, noting that the maintenance was essential to ensuring a more reliable, secure, and efficient digital passport system.
“Our technical teams are working round-the-clock to ensure full restoration of services within the stated period,” the statement added.
The statement further advised that for assistance or inquiries during the maintenance window, users should reach out through: Email: [email protected], X (Twitter): @nigimmigration, Instagram: @nigimmigration and Facebook: @nigimmigration.
They also urged users to contact their centre via 09121900655, 09121556359, 09121477092 daily.
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