The usual procedure was a breeze, until it got to the issue at hand, the case of the unreversed money.“When did you say you made the transaction Ma?” She asked. I gave her the dates and she responded, “It shows here that the transaction was successful.” That was when I lost it.
“Please I want to speak to the manager?”i knew I wasn’t getting anywhere with this woman. She gave me a hostile look, but I insisted. When she saw I was not budging, she called for the Manager’s attention.
The manager was behind the counter and came over to meet me at the Customer care section. “What is the problem?” She asked after greeting me.
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