Here are handy tips to improve on your communication.
LISTEN, LISTEN, AND LISTEN.
People want to know that they are being heard. Really listen to what the other person is saying, instead of formulating your response. Ask for clarification to avoid misunderstandings.
WHO YOU ARE TALKING TO MATTERS.
It is okay to use acronyms and informal language when you are communicating with a buddy, but if you are emailing or texting your boss, “Hey,” “TTYL” or any informal language, has no place in your message.
BODY LANGUAGE MATTERS.
This is important for face-to-face meetings and video conferencing. Make sure that you appear accessible, so have open body language. This means that you should not cross your arms.
CHECK YOUR MESSAGE BEFORE YOU HIT SEND.
Spell and grammar checkers are lifesavers, but they are not foolproof. Double check what you have written, to make sure that your words are communicating the intended message.
BE BRIEF, YET SPECIFIC.
For written and verbal communication, practice being brief yet specific enough, that you provide enough information for the other person to understand what you are trying to say.
SOMETIMES IT’S BETTER TO PICK UP THE PHONE.
If you find that you have a lot to say, instead of sending an email, call the person instead. Email is great, but sometimes it is easier to communicate what you have to say verbally.
THINK BEFORE YOU SPEAK.
Always pause before you speak, not saying the first thing that comes to mind. Take a moment and pay close attention to what you say and how you say it. This one habit will allow you to avoid embarrassments.
