United Bank for Africa (UBA) Plc has celebrated a significant milestone as it marked the first anniversary of its group managing director/chief executive officer, Mr. Oliver Alawuba, in office.
During the commemoration held in Lagos on Tuesday, Mr. Alawuba reaffirmed the bank’s unwavering commitment to enhancing customer experience and expressed optimism for even greater achievements for both customers and shareholders in the future.
The ‘UBA 4.0 Team’, led by Mr. Alawuba, assumed leadership in August 2022, and since then, they have achieved remarkable success, breaking profit records and witnessing transformative growth in both the international and African markets.
In his address, Mr. Alawuba expressed heartfelt gratitude to the dedicated and talented team members for their commitment to the bank’s customer-centric vision and their spirit of execution, which has resulted in numerous successes over the past 12 months. He praised their collective efforts that have solidified UBA’s position as a leading financial institution in the region and celebrated major business wins across various markets.
“We have improved our financial performance, enhanced customer service delivery, and are well on our way to achieving a more connected Brand. These achievements have not only strengthened the bank’s standing but have also laid a solid foundation for even greater accomplishments in the future,” Mr. Alawuba remarked.
The GMD emphasized that UBA will not rest on its laurels and will continue to focus on three levers of transformation, namely People, Process, and Technology. He stressed the importance of engaging stakeholders to drive progress across all aspects of the bank’s operations and reiterated his commitment to continuous engagement across all geographies to keep UBA at the forefront of the financial industry.
“I have traveled to 21 countries across our 24 presence countries in the last 12 months, and I commit to continuously engage all stakeholders across all geographies to ensure we make the expected progress in every aspect of our operations,” Mr. Alawuba stated.
Furthermore, Mr. Alawuba restated UBA’s mission to empower its customers, partners, and communities as a whole, emphasizing the bank’s dedication to environmental sustainability. UBA 4.0 remains committed to the well-being of communities and strives to be a leader in promoting environmental responsibility.
As one of the largest employers in the financial sector on the African continent, UBA employs over 25,000 people and serves more than 35 million customers globally. With its presence in 20 African countries and in the United Kingdom, the United States of America, France, and the United Arab Emirates, UBA provides retail, commercial, and institutional banking services, spearheading financial inclusion and implementing cutting-edge technology. The future looks bright as UBA continues to make significant strides in the financial industry, with Mr. Alawuba’s leadership heralding a promising journey ahead.
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