Insurance Firm Debuts Digital Motor Inspection Tool

AXA Mansard Insurance Plc has scrapped physical vehicle assessments for many motor policies, replacing them with a new digital inspection tool developed in partnership with insurtech Curacel.

The solution allows customers to complete required vehicle inspections by submitting photographs of their vehicles through their smartphones.

The process applies to the initiation of comprehensive motor insurance policies, policy renewals, and claims assessments.

This new feature further demonstrates AXA’s continued commitment to making the insurance process easy and personalised through digitisation. The digital inspection system receives images submitted by customers, scans them through an automated review process, and generates inspection reports that are used within AXA Mansard’s existing underwriting and claims workflow

Speaking on the tool, chief technology officer, AXA Mansard Insurance, Chizuru Nwankwonta said, “at AXA Mansard, we continue to introduce solutions that make insurance processes easier and faster. This digital inspection option reduces the need for physical assessments and offers customers more flexibility in how they complete key steps in their motor insurance journey.”

The digital inspection system was developed in collaboration with Curacel, an insurance technology provider whose platform supports image submission, automated screening, and documentation processing. The integration is part of AXA Mansard’s approach to working with external technology partners on specific operational modules.