NRS Trains Officers On Synergy, Interpersonal Skills

The Nigeria Revenue Service (NRS) has commenced a three-day training programme aimed at strengthening synergy, interpersonal relationship skills, protocol etiquettes and attitudinal change for its officers.

The training, which was declared opened on Thursday at the NRS corporate headquarters in Abuja, was organized under the Platinum Protocol and Verity Consultants Ltd and sponsored by the Nigeria Revenue Services.

Speaking at the opening session, the Chief Consultant of Platinum Protocol and Verity Consultants Ltd, Ambassador Ibrahim M. Bashir, OFR, said the programme was designed to improve the efficiency, effectiveness and professionalism of officers in service delivery.

According to him, participants would be equipped with practical knowledge on synergy among security personnel, protocol staff, media officers and other key officials, as well as interpersonal relationships, personal diplomacy, protocol etiquettes, ceremonies, order of precedence and attitudinal change in the workplace.

He explained that the training also feature interactive sessions where participants engaged in discussions, ask questions and share experiences to ensure maximum benefit from the programme.

Ambassador Bashir expressed appreciation to the Executive Chairman of the NRS for creating what he described as an enabling environment and committing resources towards staff development.

He also noted that the NRS remains one of the leading organisations in the country to organize such a comprehensive training programme for a cluster of officials in a single forum.

The consultant urged participants to see the training as a rare opportunity to improve their professional competence and workplace relationships.

He also shared several motivational quotes during his remarks, including one by former British Prime Minister Winston Churchill which says, “Attitude is a little thing that makes a big difference.”

Also speaking at opening the Executive Director, Finance and Corporate Service of the NRS, said the training was organized to address the growing need for stronger collaboration, cooperation and coordination among the various security units within the organisation.

The Executive Director acknowledged the sacrifices and critical contributions of security personnel in safeguarding the leadership, facilities, information and operational environment of the service.

According to him, operational overlaps among security units had sometimes resulted in duplication of efforts, communication gaps, misunderstandings and delays in response.

He stated that the training was intended to strengthen collaboration, improve interpersonal relationships, promote attitudinal change and establish a more coordinated and efficient security structure within the NRS.

The Executive Director encouraged participants to engage openly, professionally and constructively throughout the programme in line with the goals and values of the organisation.

The training is expected to end with renewed commitment among officers toward improved teamwork, professionalism and effective service delivery within the Nigeria Revenue Service.