• Hausa Edition
  • Podcast
  • Conferences
  • LeVogue Magazine
  • Business News
  • Print Advert Rates
  • Online Advert Rates
  • Contact Us
Monday, June 30, 2025
Leadership Newspapers
Read in Hausa
  • Home
  • News
  • Politics
  • Business
  • Sport
  • Health
  • Entertainment
  • Opinion
    • Editorial
  • Columns
  • Football
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us
No Result
View All Result
  • Home
  • News
  • Politics
  • Business
  • Sport
  • Health
  • Entertainment
  • Opinion
    • Editorial
  • Columns
  • Football
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us
No Result
View All Result
Leadership Newspapers
No Result
View All Result

PenCom Launches Charter To Enhance Service Delivery

by Mark Itsibor
9 months ago
in Business
Pencom
Share on WhatsAppShare on FacebookShare on XTelegram

The National Pension Commission (PenCom) has unveiled a new Service Charter and Framework for the commission and the entire pension industry for effective service delivery to their stakeholders.

Advertisement

Acting director-general of PenCom, Ms Omolola Oloworaran, said the Service Charter was designed to define clear service delivery expectations, both for PenCom staff and Pension Fund Administrators (PFAs) and other operators the commission oversees.

“It sets the benchmarks that will govern our interactions and ensure that the trust placed in us by the Nigerian public is maintained and continually enhanced,” the DG stated on Thursday at the launching of the new document to mark the 2024 customer service week.

She told the gathering at the commission’s headquarters that PenCom has an unwavering commitment to ensuring that the services provided to all stakeholders—especially pension contributors and retirees —are not only efficient but also uphold the highest standards of professionalism, transparency, and responsiveness.

“Today’s launch represents a pivotal step forward in strengthening this commitment,” she said while emphasising that excellent service delivery is not just a regulatory requirement — it is a key driver of confidence in the pension system. “The security of retirement savings depends heavily on the trust and confidence that contributors and retirees have in the institutions managing their pensions.”

RELATED

Federal Gov’t, IFAD Train 600 Farmers In Budgeting, Farming Techniques In Benue

We’re Making Abia Farmers Globally Visible – Agric Firm

16 hours ago
Marginal Field Awardees: NUPRC Restates Commitment To Transparency Culture

Oil Prices Plunge 6% As Middle East Ceasefire Eases Supply Fears

19 hours ago

Ms Oloworaran said the new charter will guide staffers of the commission in the journey toward continuous improvement in the service they provide to all Nigerians. “Let us work together to ensure that these commitments are realized, delivering a pension system that not only meets but exceeds the expectations of our contributors.”

Meanwhile, PenCom has also announced the automation of pension clearance certificate, a service delivery measure that was designed to ensure that employers also fulfil their obligation to their employees. The commission said the initiative would be implemented from next year.

“Starting from next year, employers can sit in the comfort of their homes and offices, apply for these pension certificates, upload the necessary documentation, and wait within five working days to receive their pension clearance certificate.

“Based on the commission’s renewed strategy to improve its services, the whole process of issuing pension compliance certificates has been automated. And starting from next year, employers can sit in the comfort of their homes and offices, apply for these pension certificates, upload the necessary documentation, and wait within five working days to receive their pension clearance certificate. The process has been automated, and like I said, it’s all part of the effort of the Commission to ensure that it improves its services,” the commission stated.


We’ve got the edge. Get real-time reports, breaking scoops, and exclusive angles delivered straight to your phone. Don’t settle for stale news. Join LEADERSHIP NEWS on WhatsApp for 24/7 updates →

Join Our WhatsApp Channel

BREAKING NEWS: Nigerians can now earn US Dollars from the comfort of their homes with Ultra-Premium domains, acquire them for as low as $1700 and profit as much as $25,000. Click here to learn how you can earn US Dollars consistently.


Tags: PenCom
SendShareTweetShare
Previous Post

Federal Gov’t Mulls Stiffer Penalties For Abuse Of National Flag, Symbols

Next Post

Be Sensitive To Nigerians’ Plight, Review Multiple Taxes, Reps Urge Federal Gov’t

Mark Itsibor

Mark Itsibor

Mark Itsibor is a journalist and communication specialist with 10 years of experience, He is currently Chief Correspondent at LEADERSHIP Media Group and writes on Finance, Economy, Politics, Crime, and Judiciary. He has a B.Sc in Political Science, Post Graduate Diploma in Journalism (Print), and B.A in Development Communication. His Twitter handle is @Itsibor_M

You May Like

Federal Gov’t, IFAD Train 600 Farmers In Budgeting, Farming Techniques In Benue
Agriculture

We’re Making Abia Farmers Globally Visible – Agric Firm

2025/06/29
Marginal Field Awardees: NUPRC Restates Commitment To Transparency Culture
Business

Oil Prices Plunge 6% As Middle East Ceasefire Eases Supply Fears

2025/06/29
New Afreximbank President To Restructure African Trade
Business

New Afreximbank President To Restructure African Trade

2025/06/29
Oyetola
Business

Federal Gov’t Launches Life-jacket Safety Initiative

2025/06/29
Tech Scholar To Drive Academic Vision As OAU’s New DVC
Business

Tech Scholar To Drive Academic Vision As OAU’s New DVC

2025/06/29
MONEY MARKET: Assessing Customers’ Losses To Fraudsters Through Digital Banking
Business

Cybercrime: Half Of Victims Paid Ransom In 2025

2025/06/29
Leadership Conference advertisement

LATEST

Aviation Ministry Worker Convicted Over Employment Fraud

Police Arrest Arrowhead Of Child Theft Syndicate, Rescue 12 Minors 

Abakaliki FC In Minor Road Accident After Federation Cup Defeat

CWC: PSG Thrash Lionel Messi’s Inter Miami 4-0, Advance To Quarterfinals

Soldiers Kill Terrorist Kingpin Mai Dada, Recover Weapons

Abducted Benue Links Bus Passengers Regain Freedom After 1 Week In Captivity

Okunbo Foundation Expands Artistic Opportunity In Nigeria

Why Tinubu Is Visiting Saint Lucia — Presidency

Mischief Makers Behind SGF Sack Rumour — Federal Gov’t

Kano Gov’t Renames Institute, Commission After Deceased 22 Athletes

© 2025 Leadership Media Group - All Rights Reserved.

No Result
View All Result
  • Home
  • News
  • Politics
  • Business
  • Sport
  • Health
  • Entertainment
  • Opinion
    • Editorial
  • Columns
  • Football
  • Others
    • LeVogue Magazine
    • Conferences
    • National Economy
  • Contact Us

© 2025 Leadership Media Group - All Rights Reserved.