Ticket Refund: Justice Omotosho Affirms FCCPC’s Authority In Air Peace Suit

The Federal High Court, Abuja, has affirmed the authority of the Federal Competition and Consumer Protection Commission (FCCPC) to investigate consumer complaints and issue summons, dismissing a suit filed by Air Peace Limited challenging the Commission’s statutory mandate.

The judgment, delivered on Monday, April 20, 2026, by Justice James Omotosho, upheld the FCCPC’s powers under the Federal Competition and Consumer Protection Act (FCCPA) 2018 to receive complaints, assess cases brought before it, and conduct investigations where necessary.

The case stemmed from complaints involving unrefunded ticket fares, cancelled flights, and other service-related concerns raised by passengers.

Reacting to the ruling, the executive vice chairman and chief executive officer of the FCCPC, Tunji Bello, said the decision reinforces the importance of regulatory oversight in protecting consumers and ensuring fair market practices.

He noted that consumers who pay for services are entitled to fair treatment, transparency, and access to redress in accordance with the law.

According to him, investigations by the Commission are administrative processes aimed at establishing facts and do not constitute a finding of liability or wrongdoing.

Bello added that the FCCPC remains committed to engaging market operators fairly and transparently, while ensuring due process in all its proceedings.

He also urged businesses to cooperate with lawful regulatory processes and strengthen internal complaint resolution mechanisms to address consumer issues promptly.

The Commission reiterated its commitment to protecting consumers, promoting competitive markets, and strengthening confidence in key sectors, including aviation.