Permanent secretaries in the office of the Head of the Civil Service of the Federation (OHCSF) have signed the Performance Management Contracts with the Head of the Civil Service of the Federation, Mrs Didi Esther Walson-Jack, to enhance service delivery and elevate performance standards in the federal civil service.
In a statement issued by the Head of Information and Public Relations in the Office of the Head of the Civil Service of the Federation, Eno Olotu, this initiative aligned with Pillar Two of the Federal Civil Service Strategy and Implementation Plan 2021-2025 (FCSSIP-25), which focuses on Performance Management Systems.
According to the statement, the Performance Management Contract was a formal agreement that outlined the signatories’ performance expectations, goals, and responsibilities to enhance service delivery and elevate performance standards in the federal civil service.
She stated that the signing ceremony was a momentous occasion that marked a significant step towards enhancing service delivery and performance standards in the federal civil service.
Walson-Jack emphasised during the signing that the Performance Management System (PMS) is a strategic tool designed to set clear objectives and measurable outcomes for Federal Civil Servants.
“This initiative is a commitment to elevate the standard of public service, ensuring that clear objectives and measurable outcomes guide our actions,” she stated.
The head of the Federation’s Civil Service further said that the signing of the Contract represented a solemn commitment to excellence and good governance, urging the permanent secretaries to embrace the initiative as a catalyst for real and meaningful change in the federal civil service.
She outlined the benefits of the Employee Performance Management System (EPMS), which included fostering enhanced communication between supervisors and subordinates, better human resource decisions, stronger working relationships, and significantly improved productivity and service delivery to citizens.
Walson-Jack said that these benefits promise a more efficient and effective federal civil service, instilling optimism and hope for the future.
While responding on behalf of his colleagues, the permanent secretary of the Common Services Office in the OHCSF, Mr Raymond Omachi, acknowledged the signing of the Contract as a pivotal step towards fostering efficiency, accountability, and transparency in the federal civil service.
He urged all stakeholders to support this initiative actively, “The PMS is more than just a tool; it is a commitment to excellence, continuous improvement, and the realisation of the Federal Government’s core objectives. We urge you to participate and actively support this initiative for its success.”
