Insurance Brokers Agree On Innovation To Meet Customers’ Changing Needs

Insurance brokers under the aegis of the Nigerian Council of Registered Insurance Brokers (NCRIB) agreed that they need to innovate and evolve to meet the changing needs of their customers nationwide and globally.

Charting a new path to tackle the challenges inimical to rightly shaping the future of insurance in Nigeria, brokers, at the recent NCRIB Retreat said, with a shared vision to drive growth, innovation, and excellence, the future looks bright.

At the retreat, the president of the council, Prince Babatunde Oguntade set the tone with a welcome address, igniting a sense of purpose and urgency among participants, saying, ‘we must continue to innovate, and evolve to meet the changing needs of our customers.’ He highlighted the critical role insurance plays in promoting financial stability and security.

With the theme of the Retreat being, ‘Financial Inclusion: Pathway to Insurance Growth,’ the president said, it resonated deeply, underscoring the industry’s quest to bridge the gap between insurance penetration and the vast potential of the Nigerian market.

He charged the managing directors(CEOs’ to lead with vision, innovation, and integrity, prioritising customer satisfaction, product innovation, and risk management, while also emphasising the need for collaboration, knowledge-sharing, and mentorship among industry players.

The retreat, he said, provided a platform for industry leaders to share experiences, reflect on progress, and chart a new course for the industry.

In the two-day retreat, participants engaged in discussions, deliberations, and networking, exploring new ideas, strategies, and opportunities.

The president expressed gratitude to sponsors, AIICO Insurance Plc and Unitrust Insurance, for their continuous support and presence, noting that their contributions are invaluable to the council’s success.

The retreat concluded with a call to action for industry leaders to be proactive, innovative, and solution-focused in addressing challenges and capitalising on opportunities as the council is committed to building a stronger, more resilient industry that serves the needs of all Nigerians.