Insurance brokers under the auspices of the Nigerian Council of Registered Insurance Brokers (NCRIB) said, the key to staying ahead of the curve lay in embracing three core principles of leadership, agility and impact.
The council, at its 2025 Strategic Session held in Abeokuta in Ogun State at the weekend to strategize for the years ahead, charted the way for the industry not only to survive, but thrive in the constantly changing world.
Speaking at the Session, director of HOWES Consulting Group, Professor Lere Baale,
urged participants to profoundly pay attention to transformation driven by technological advancements, evolving customer expectations and regulatory shift.
According to him, technology was reshaping the insurance industry, especially the insurance brokerage landscape with Artificial Intelligence and big data analytics enabling practitioners to offer personalised policies and predict customer needs.
He said, the rapid evolution of technology, globalisation, economic uncertainties and socio-political shift demanded that leaders in the insurance industry adapt quickly to change, make informed decisions and inspire their teams towards sustainable growth.
On building resilience, Baale admonished participants to always celebrate their successes, encourage open communication, develop back up plans and imbibe work life balance.
Speaking earlier, the president of the Council, Prince Babatunde Oguntade noted that his leadership team in the last 18 months had run an open door policy which fostered more bonding and comradeship amongst members of the council.
In order to meet the manpower requirements of the council against future aspirations, Prince Oguntade disclosed that prime attention had been placed on motivation of staff and constant training to make the Council a learning organization and enhance retention of staff.
