Independent Hajj Reporters, a faith-based civil society organisation that monitors, reports on, and advocates for transparency in the Nigerian Hajj and Umrah Industry, has called on the National Hajj Commission of Nigeria (NAHCON) to constitute a special committee that will monitor the disbursement of refunds to about 95 000 Nigerian pilgrims who travelled to the 2023 Hajj exercise.
The organisation says the call became necessary following the controversy that often follows refunds to pilgrims from the country.
The CSO, in a statement signed by its national coordinator, Ibrahim Mohammed, yesterday, said: “We are aware that the refund has been disbursed to State Pilgrim boards and agencies, as well as Private Tour Operators, for onward payment to their respective 2023 pilgrims.”
NAHCON had announced that each pilgrim participating in the 2023 Hajj exercise would be refunded 150 Saudi Riyals after the Saudi Arabian Ministry of Hajj and Umrah refunded them for services poorly rendered to the pilgrims.
Also, the commission announced that Nigerian pilgrims who participated in the 2022 Hajj under Private Hajj Operators would receive SR62,602 (about N27 million) as a refund from the Saudi Ministry of Hajj and Umrah for ‘’poor feeding’’ in Mina that year.
“We also urge NAHCON to disclose the details of the refund to the public as a sign of transparency and accountability, which is essential in restoring the confidence of the public and intending pilgrims in the system.”
IHR said such details should include the amount the Saudi Ministry of Hajj and Umrah released to NAHCON, the amount due or released to State Muslim Pilgrims Welfare Boards, the number of pilgrims involved, and the names of private tour operators entitled to the refund.
The commission should compel State Muslim Pilgrims Boards and private tour operators to provide lists of pilgrims entitled to refunds and monitor them to ensure that the refunds reach their deserving targets.
“While we commend the Chairman and his Commissioners for the approval of the refund, we appeal to the Commission to institute a process that will ensure that the refunds get to its rightful beneficiaries- the 2023 Hajj pilgrims,” IHR added.
It also said that as a CSO, IHR will constitute a small committee comprising veteran journalists to follow up on the refund process and implement a continuous update via IHR platforms and social media handles.
IHR promised to collaborate with NAHCON and other interested stakeholders to promote transparency and advocate an effective Hajj management system in Nigeria.
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